RaffleHero Responsible Gambling Policy

At RaffleHero, we are committed to promoting responsible participation in our skill-based raffles. While our competitions are not classified as gambling in the UK, we recognize the importance of fostering a safe and enjoyable experience for all participants. Our responsible gambling policy outlines the steps we take to ensure that our raffles are operated fairly and that players can enjoy their experience responsibly.

Skill-Based Competitions

RaffleHero offers skill-based competitions where participants must answer a question correctly to enter, ensuring that the outcome is based on skill rather than chance. As such, our raffles do not require a gambling license. However, we still maintain high standards to promote fairness and transparency.

Our Commitment

We are dedicated to:

• Ensuring Fair Play: All raffles are conducted transparently, and winners are selected based on clear and unbiased criteria.
• Encouraging Responsible Participation: We encourage participants to exercise caution with their spending and ensure that they do not exceed what they can afford.
• Protecting Vulnerable Individuals: We are committed to preventing underage participation and offering resources for those who may experience problems related to gambling behavior.

How We Promote Responsible Participation

• Age Requirement: Participants must be 18 or older to enter any of our raffles. By entering a raffle, users confirm that they meet this age requirement.
• Self-Exclusion: If at any point a participant feels they need to take a break, they can contact our support team at [email protected] to request self-exclusion. This will prevent entry into any raffles for a set period.

Identifying Problem Gambling

Even though RaffleHero operates as a skill-based platform, we recognize that excessive participation can still be problematic for some individuals. We encourage all participants to:

• Monitor their engagement: If raffles are impacting personal finances, relationships, or day-to-day life, consider taking a break or seeking help.
• Stay within reasonable limits: Always ensure that your participation is within your means and does not exceed what you can comfortably afford.

Resources for Help

If you or someone you know may be struggling with gambling-related issues, the following organizations provide support:

• GambleAware: www.begambleaware.org
• GamCare: www.gamcare.org.uk
• National Gambling Helpline: Call 0808 8020 133 for confidential advice.

Conclusion

RaffleHero is dedicated to providing a fun, transparent, and fair platform for our users. By participating responsibly, you can enjoy our raffles while staying in control. If you have concerns or need support, our team is always available to assist.